Privacy Policy

Our Privacy Policy

This Privacy Policy outlines how TutorForMyKids, Ltd. (“TutorForMyKids,” “we,” “us,” or “our”) collects, uses, shares, and safeguards your personal information when you use our Services, as defined in the Key Terms section below. By accessing or using our Services, you agree to our Terms of Service and give your consent to the processing of your information as described in this Privacy Policy. If you do not agree, please refrain from using our Services. Additionally, please note that our website(s) and application(s) may include links to external sites that we do not own or control, and we are not responsible for their privacy practices. We recommend reviewing the terms of use and privacy policies of any external sites that may collect your personal information when you leave our platform. Please review the sections below, and if you have any questions, please do not hesitate to contact us as set out in the Contact Us section below.

Information Collection

This Privacy Policy applies to information we gather through email, phone, our website ("Site"), mobile applications, electronic devices, and other interactive services, including mobile and web applications, affiliated websites, and services (collectively, the “Platform”). To provide you with the best experience, we collect user-submi ed personally identifiable information when you use the Platform. We request only the minimum necessary information to use our services, which may include your name, address, password, zip code, email address, account details, and phone number for communication purposes. You may submit this information via the Platform, phone, or email when interacting with a TutorForMyKids representative.

By using the Platform, you give TutorForMyKids clear and unconditional consent to share your data as described. After giving your consent, you have the right to change your mind and withdraw it at any time by reaching out to us at support@tutorformykids.com. Please be aware that withdrawing consent will not impact the legality of any processing that occurred before the withdrawal.

User-generated content posted through certain social networks may be publicly visible. As a result, TutorForMyKids cannot guarantee the privacy of any information included in such content, and you acknowledge that you use the Platform at your own risk.

The information we collect while signing up on/using the Platform may include; a). Profile Information- your name, username, e-mail address, age, phone number, location, etc. b). Demographic Data c). Financial data d). Technical Data e). Marketing data, such as users’ reviews.etc f). For prospective teachers- educational degrees and related work background g). For prospective teachers- telephone and video interviews

Information Use

We will only use your personal data for the purpose for which We collected it which may include the following:

To register you as a new user. To operate, manage, and provide you with our Services To perform services requested by you, such as responding to your comments, questions, requests, and providing customer support To fulfil purchases To help us identify and provide the type of service offerings in which you are most interested in; To monitor and analyze trends, usage, and activities To manage risk, or to detect, prevent, and/or remediate fraud or other potentially prohibited or illegal activities; and To send periodic emails and marketing materials regarding your interest in Our products and services.To fulfil any other business or commercial purposes disclosed to you, at your direction, or with your consent

Cookies

We may utilize automated data collection tools to collect certain information about your device, browsing activities, and patterns when you use our Services or visit our website, either directly or through links on third-party sites. This information may include Details about your interactions with our website, including traffic, location, log files, and other communication data, as well as resources accessed and utilized during your visit. Also, Information about your computer and internet connection, such as your operating system, browser type, and IP address.

Cookies are small files stored on your computer that contain specific information. Most browsers allow you to prevent cookies from being accepted, delete cookies from your hard drive, or receive notifications before a cookie is stored.

By adjusting your browser settings to accept cookies from our Services, you consent to our placement of cookies on your device. If you use our website, you acknowledge that we may install cookies on your computer, mobile device, or both. Users have the option to configure their browsers to accept or reject all cookies, or only specific ones. However, please note that some features of our Services may not function correctly if cookies are disabled.

We reserve the right to share any non-personal information we collect with our advertisers and to use and disclose such information as needed.

Third Parties Links

Our Platform may occasionally feature goods or services from third parties, which could include links to websites operated by these third parties. These external sites have their privacy policies governing the collection and use of your personal information, which may differ from ours. We encourage you to review their privacy policies, as this Notice does not apply to them. Therefore, we are not responsible for the actions, content, or privacy practices of any third-party websites.

Security

We store and process your personal information on our computers in Nigeria. If we need to transfer your data to another country, we ensure that such a country has adequate data protection laws in place. Rest assured, we have implemented appropriate security measures, including access controls, firewalls, data encryption, and physical security, to safeguard your personal data from loss, alteration, unauthorized disclosure, or misuse.

Access to your personal data is restricted to employees, agents, and contractors who require it for legitimate business purposes. These individuals are obligated to maintain confidentiality and will only process your personal data in accordance with our instructions.

At TutorForMyKids, we prioritize the security of your personal information. We utilize industry-standard 128-bit SSL encryption for the collection and transmission of your data through our platform and network (collectively referred to as the “System”). After your information is collected, we further enhance its security by encrypting sensitive data stored in our database. Additionally, we employ firewalls and hardware monitoring throughout our System to safeguard against unauthorized access. However, despite these protective measures, TutorForMyKids cannot guarantee the absolute security of your personally identifiable information. By using our platform, you acknowledge and accept that we do not provide such a guarantee, and you do so at your own risk.

Retention of User Data

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, as outlined in this Privacy Policy, and to comply with our legal obligations. The retention period may vary based on the type of data and the specific purposes for which it was processed. Once your personal data is no longer needed, we will securely delete or anonymize it, ensuring that it cannot be used to identify you.

Cross-Border Data Transfers

We are based in Nigeria, and our services may involve the transfer of personal information from students in the United Kingdom, the European Union (EU) and the United States (U.S.) to Nigeria, where our operations and servers are located. We comply with international data protection standards, including the GDPR and CCPA, to ensure that your personal data is transferred and protected in accordance with applicable laws.

We process your data under the legal basis of consent/contract necessity, as described in this policy. You have the right to access, correct, delete, or request the transfer of your personal data, as well as withdraw consent where applicable.

Your Rights

At TutorForMyKids, we are committed to protecting your personal information and ensuring your rights under applicable data protection laws, including Nigeria’s Data Protection Regulation (NDPR) and the General Data Protection Regulation (GDPR) in the European Union.

Below is a summary of your rights:

Right to Access: you have the right to request access to the personal information we hold about you. This includes the right to receive a copy of your personal data and information about how we process it. Right to Rectification: you have the right to request the correction of any inaccurate or incomplete personal information we hold about you. We will take reasonable steps to ensure that your data is accurate and up to date. Right to Erasure (Right to be Forgotten): you have the right to request the deletion of your personal information when- it is no longer necessary for the purposes for which it was collected, you withdraw your consent (where applicable) and there is no other legal basis for processing and you object to the processing and there are no overriding legitimate grounds for continuing the processing. Right to Restriction of Processing: you have the right to request the restriction of processing your personal information in certain circumstances, such as when you contest the accuracy of your data or when you object to processing based on legitimate interests. Right to Data Portability: you have the right to request the transfer of your personal information to another data controller in a structured, commonly used, and machine-readable format, where applicable. Right to Object: you have the right to object to the processing of your personal information based on legitimate interests or for direct marketing purposes. If you exercise this right, we will cease processing your data unless we can demonstrate compelling legitimate grounds for the processing. Right to Withdraw Consent: where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.

Amendments to this Privacy Policy

We may update this Privacy Policy occasionally to reflect amendments in our practices or legal requirements. When we do, we will revise the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our Services after any amendments indicates your acceptance of the updated Privacy Policy.

Reach us

To exercise any of these rights or if you have any questions regarding this Privacy Policy, please email- support@tutorformykids.com